Privacy Policy
Last updated: October 2024
Compliance Notice: This Privacy Policy is designed to comply with the Ghana Data Protection Act (2012) and international best practices for data protection.
Introduction
Sesa Platform ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our transcription and translation services.
As a platform focused on preserving Ghana's cultural heritage through digital archives, we understand the sensitive nature of the content we process and maintain the highest standards of data protection.
Tiered Consent Model
We implement a tiered consent model that allows you to control how your data is used:
Essential Services
Required for core transcription functionality
- • Audio processing and transcription
- • Account management
- • Service delivery
Service Improvement
Optional: Help improve AI model accuracy
- • Anonymized training data
- • Model optimization
- • Quality enhancement
Research & Analytics
Optional: Support linguistic research
- • Academic research partnerships
- • Cultural preservation projects
- • Language development studies
Information We Collect
- Audio recordings submitted for transcription services
- Account information including name, email, and organizational details
- Usage data and analytics to improve our services
- Technical information such as IP addresses and device information
- Payment and billing information for subscription services
How We Use Your Information
- Provide transcription and translation services
- Improve accuracy of our AI models through machine learning
- Communicate with you about your account and services
- Process payments and manage subscriptions
- Comply with legal obligations and maintain security
Data Protection and Security
- End-to-end encryption for all audio files during transmission
- Secure cloud storage with enterprise-grade security measures
- Regular security audits and penetration testing
- Access controls and authentication protocols
- Data backup and disaster recovery procedures
Your Rights Under Ghana DPA
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure of data under certain circumstances
- Right to restrict or object to data processing
- Right to data portability in machine-readable format
- Right to withdraw consent at any time
Data Retention and Deletion
We retain your data only as long as necessary to provide our services and comply with legal obligations:
Audio Files
- • Standard Plan: 30 days
- • Professional Plan: 6 months
- • Institutional Plan: Permanent (with user control)
Transcripts & Translations
- • Retained permanently in all plans
- • User can request deletion at any time
- • Anonymized versions may be retained for research
International Data Transfers
Your data may be processed in countries outside Ghana where our cloud infrastructure partners operate. We ensure adequate protection through:
- Standard contractual clauses with all data processors
- Encryption in transit and at rest
- Regular compliance audits and certifications
Contact Our Data Protection Officer
If you have questions about this Privacy Policy or wish to exercise your rights under the Ghana Data Protection Act, please contact our Data Protection Officer:
Email: dpo@sesa.gh
Phone: +233 (0) 244 123 456
Address: Data Protection Officer, Sesa Platform, Kumasi, Ghana
You also have the right to lodge a complaint with the Data Protection Commission of Ghana if you believe your privacy rights have been violated.